Refund policy
At Chiron, we want every part of your experience to be straightforward and dependable — including returns. Please review our Return Policy below to understand how we handle eligible returns, refunds, and replacements.
30-Day Money-Back Guarantee
We stand behind the quality and effectiveness of our products. If for any reason you’re not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund—no questions asked.
How to Return:
- Contact our support team at returns@chironvitality.com with your order number.
- Follow the return instructions provided.
- Ship the product back in its original packaging (if possible).
Refunds:
Once we receive your return, we’ll process your refund within 5–7 business days to your original payment method. Shipping costs are non-refundable.
Satisfaction Guaranteed:
Your satisfaction is our priority. If you have any issues, we’ll make it right.
Please note that for credit card payment refund, please allow up to one billing cycle for your account to be credited. Please do not request a charge back from your credit card company during the return process due to the time it takes to resolve charge back disputes. It is usually better to be patient and wait for the return process to run its course. Or if an unusual delay occurs, feel free to contact us for assistance.